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My student ID and password work for myLSUS but do not work for Moodle or Email.

Modified on: Fri, Oct 25, 2019 11:01 AM

Moodle and email access is set up after you have registered for classes. There is a 48-hour window after you have registered for classes for you to log into Moodle or Email. 

If you cannot get into Moodle or Student Email AND it has been at least two business days since you registered for classes, please contact LSUS Information Technology Services and alert us to the problem. This can be done three ways:

1. Call Information Technology Services at 318-797-5221. Our office hours are Monday through Friday, 8:00am to 4:30pm (Central US timezone). 

2. File a ticket at https://helpdesk.lsus.edu. Please include your full name (the name on your official LSUS records) and a telephone number where we can reach you. 
 
3. Email Information Technology Services at its@lsus.edu. Please include your full name (the name on your official LSUS records) and a telephone number where we can reach you.

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