ITS Helpdesk
General
General resources for students, faculty, and staff.
FAQ
- Virtual Computer Lab Information
- Wi-Fi Available To Students, Faculty, And Staff In Fine Arts Parking Lot
- Microsoft 365 (Formerly Office 365) At Louisiana State University In Shreveport
- When Is My LSUS SSO Account Created For Access To Moodle And Student Email?
- How Do I Retrieve My Student ID Or Password?
How-To Guides
- How to connect your Raspberry Pi to the eduroam wireless network
- How to Send Email from a Different Email Address
- macOS 'Mail' Office 365 Email How-To for Faculty/Staff
- Power BI at LSUS
- Tableau for Education
Alerts
Exam Scoring
Cybersecurity Awareness
Microsoft Teams
- Working with Teams and Channels in Microsoft Teams (microsoft.com)
- Working with Files in Microsoft Teams (Faculty and Staff)
- Video Training From Microsoft for Microsoft Teams (microsoft.com)
- Teams Top Ten - 10 videos to help prepare you for using Microsoft Teams
- Download Microsoft Teams Desktop and Mobile Apps (microsoft.com)
Multi-Factor Authentication
- Multi-Factor Authentication FAQ
- Change your default MFA and password reset method
- Microsoft Authenticator App FAQ
- MFA Setup Walkthrough - START HERE
- How do I change my LSUS account MFA and Security settings?